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Professional Summary

Senior Technical Scrum Master and Agile Coach with 25+ years in software development and 20+ years leading teams across Series B startups and large, regulated enterprises. Strengthens execution by coaching teams, establishing scalable delivery systems, and aligning cross-functional work across engineering, product, and operations. Core expertise includes Scrum Master leadership, Agile coaching, and technical project/program management. 

Most recently led delivery for platforms supporting 20+ territories and $1B+ in annual transaction volume. Earlier achievements include doubling team productivity, reducing a 2.5-year delayed project to ~1 year, and enabling 2–5 daily releases through Agile transformation, SDLC optimization, and CI/CD-driven delivery systems.

>> Download Full Resume — LinkedIn — kschlab@gmail.com — 215.285.8282 — Philadephia Area (Narberth, PA, USA)

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Areas of Expertise

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Professional Experience

Agile Delivery Lead

Power Home Remodeling  —  Chester, PA  —  2021 – Present

_{Residential Remodeling & Consumer Lending | Private Equity-backed | ~5k employees | 250+ engineers across 30+ teams}

Led 0→1 build and delivery of Tempo, a greenfield platform for loan approval and funding for Stream Innovations, a newly launched sister company of Power. Partnered with executive stakeholders to align roadmap execution, backlog readiness, and cross-team delivery coordination across organizations. Operated as Scrum Master in early stages and continued coaching teams while mentoring product owners, testers, and UX resources through rapid growth.

Achievements:

• Led 0→1 build and go-live of Tempo → displaced ~5% of loan volume from external vendor at launch
• Expanded delivery capacity from 1 to 3 Agile teams → increased execution bandwidth to support platform growth
• Structured backlog readiness and workflows for continuous delivery → achieved 2–5 production releases daily
• Scaled platform delivery across 20+ territories, 1,000+ loans/week, and $1B+ annual volume (~80% of total loans)

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Agile Coach

Power Home Remodeling — Chester, PA — 2018 – 2021

_{Residential Remodeling | Privately-Held | ~3k employees | 100+ engineers across 10+ teams}

Joined as the first dedicated Scrum Master to coach teams during a period of rapid growth and organizational adoption of Agile. Built an Agile practice by hiring, mentoring, and leading Scrum Masters while defining role expectations, team standards, and operating approaches. Established delivery frameworks, metrics, and team practices to improve coordination, visibility, and execution across a growing product and engineering organization.

Achievements:

• Introduced Agile coaching capability → supported 3 Agile teams and enabled broader organizational adoption
• Built Agile practice from the ground up → hired and led 5 Scrum Masters within first year
• Defined role structure and career paths → established scalable model for Scrum Master growth and development
• Established delivery metrics and reporting → enabled performance tracking and decision-making at scale
• Led internal Agile tooling delivery → replaced multiple third-party systems (Asana, Monday, Pivotal)

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Agile Coach

Nuix — Conshohocken, PA — 2016 – 2018

_{Digital Investigation & Forensics Software | Privately-Held | ~400 global employees | US Division: 100+ engineers across 10+ teams}

Coached product and engineering teams during development and launch of a first-generation portfolio of investigative software products in a data-intensive cybersecurity and digital forensics environment. Led Agile practice by mentoring Scrum Masters, standardizing delivery practices across teams, and establishing cross-functional coordination approaches to improve consistency, transparency, and delivery during rapid growth.

Achievements:

• Introduced structured Agile delivery → established predictable Scrum cadence during 0→1 product development
• Implemented Kanban for non-product teams → improved throughput and cross-functional alignment
• Transformed reporting and metrics dashboards → increased delivery visibility and decision clarity
• Reworked backlog management with domain experts → improved clarity and prioritization of complex feature sets
• Established cross-team support escalation process → improved coordination and response to production issues
• Expanded Agile practices beyond engineering → enabled adoption across marketing and implementation services

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Scrum Master

Scala — Malvern, PA — 2013 – 2015

_{Digital Signage | Privately-Held | ~150 employees | Tech Division: ~50 engineers, 4 product lines}

Led Agile delivery for globally distributed teams across the U.S., Europe, and India, supporting four digital signage product lines serving big box retail and fast food franchise chains. Focused on backlog readiness, delivery coordination, and cross-team execution in a hybrid legacy and next-generation platform environment.

Achievements:

• Aligned engineering cadence with corporate marketing cycles → improved release and stakeholder alignment
• Triaged backlog bloat by 40% and surfaced technical debt → improved prioritization and focus
• Reworked customer support escalation process → improved response predictability and issue resolution quality
• Overhauled Jira and Confluence workflow configurations → improved team efficiency and collaboration
• Managed technical writing team → transitioned documentation from paper-based to real-time digital publishing

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Education & Certifications

Certified Scrum Master CSM — 2006
BS, Computer & Information Sciences — University of Delaware — Newark, DE — 1999

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